Internet Sales Representative

Job Summary:

The Sales Representatives will spend the work day on the telephone and computer. The ideal candidate will be a people-person, energetic, and professional. He/She will respond to internet and telephone customer inquiries, and make outbound phone calls, emails and text messages. Generating appointments from our customer database is a main component of this position.

About Us:

Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

Benefits:

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistant Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Promptly respond to internet inquiries with courtesy, accuracy and professionalism.

Use our phone system to market to existing customers and prospects.

Promptly and accurately enter all customer inquiry data into the Customer Relationship Management (CRM) system.

Generate sales appointments.

Full vehicle presentation.

Working negotiation.

Getting customer ready for the finance manager.

Full delivery of the vehicle.

Effectively utilize lead management tools.

Exhibit ethical behavior and provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

Requirements

At least 1 year of retail sales experience preferred

Previous Internet Sales position at an automotive dealership preferred

Experience in taking incoming sales phone calls, as well as making outbound marketing calls.

Experience utilizing Inventory and/or CRM systems

Confident and professional phone manner

Flexible schedule to include evenings and/or weekends.

Ability to work independently and as part of a team in a fast paced environment.

Strong organizational and time management skills.

Valid driver's license with clean driving record

Ability to read and comprehend rules, regulations, policies and procedures.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Walking: Moving about on foot

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25 to 50 lbs.,

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder

Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)

Reaching: Extending hand(s) and arm(s) in any direction

Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears

Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling

Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Hearing: Perceiving the nature of sounds by ear

Vision: Clarity of vision at 20 inches or less

Far Vision: Clarity of vision at 20 feet or more

Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are

Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye

Color Vision: Ability to identify and distinguish colors

Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions: Exposure to...

Moving mechanical parts

Noise

Vibration

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.