Service Administrator

Why You’ll Love Working With Us

We’re more than just a workplace — we’re a team that works hard, has fun, and genuinely enjoys working together. You’ll be surrounded by supportive people, a positive team atmosphere, and plenty of opportunities to learn, grow, and make an impact. We celebrate wins, help each other out, and believe work should be something you look forward to. If you’re looking for a place where great people, good energy, and meaningful work come together, you’ll fit right in.

Key Ford Scales is looking for a reliable and motivated Service Appointment / Service Administrator to join our team. This entry-level, all-around support role is essential to keeping our service department running smoothly. You’ll assist with scheduling appointments, supporting technicians and advisors, managing pickup and delivery, managing shuttle, assisting the service department and ensuring an efficient and positive customer experience.

Benefits:

• Competitive hourly pay

• Opportunity to grow within the automotive industry

• Medical, Dental, & Vision Insurance

• Life Insurance

• 401K Retirement Plan

• Colonial Life

• Short & Long Term Disability

• Vacation

• Sick Leave

• Holiday Pay

• Employee Discounts

Key Responsibilities

• Schedule and manage service appointments for customers

• Greet customers and assist with check-in/check-out processes

• Move and park customer vehicles safely

• Manage Pickup & Delivery & Shuttle

• Support technicians and service advisors with daily tasks

• Communicate updates to customers regarding service status

Requirements

• Valid driver’s license with a clean driving record

• Drug Free workplace

• Ability to work in a fast-paced environment

• Strong attention to detail and willingness to learn

• Excellent communication and organizational skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.