Service Lane Attendant

Job Summary

This position is responsible for a variety of important tasks primarily related to taking care of our service customers as they arrive at our dealership. It will include greeting customers, tagging their cars and keeping them moving through the line, and directing them to a service advisor for write-up. It involves moving the customers' cars to designated parking areas in the back of the dealership. The ideal Service Lane Attendant has an unrestricted driver's license, clean driving record, a trustworthy demeanor, and can drive both automatic and standard-transmission vehicles.

Benefits

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistant Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties & Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Greet and Assist customers dropping off vehicles for servicing

Install disposable covers and floor mats in the interior of vehicles to be serviced

Assist Service Consultants in the Write Up and Delivery process as needed

Assist in answering in-coming phone calls

Shuttle customers to and/or from their desired locations.

Maintain Daily Shuttle log

Assist in the Rental/Loaner Department as needed

Run miscellaneous errands as needed

Perform other tasks as assigned by Management

Adhere to all company policies, procedures and safety standards

Perform other duties as assigned

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: Remaining in the seated position

Stand: Remaining on one’s feet in an upright position at a workstation without moving about

Walking: Moving about on foot

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 50-75 lbs.

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder

Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)

Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized

Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces, or maintaining body equilibrium when performing gymnastic feats

Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles

Kneeling: Bending legs at knees to come to rest on knee or knees

Crouching: Bending body downward and forward by bending legs and spine

Crawling: Moving about on hands and knees or hands and feet

Reaching: Extending hand(s) and arm(s) in any direction

Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears

Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling

Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Hearing: Perceiving the nature of sounds by ear

Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose

Near Vision: Clarity of vision at 20 inches or less

Far Vision: Clarity of vision at 20 feet or more

Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are

Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye

Color Vision: Ability to identify and distinguish colors

Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions: Exposure to...

Weather

Moving mechanical parts

Non-Climate controlled conditions

Wet and/or humid conditions

Noise

Vibration

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.