Service Writer

Are you a people-first automotive professional who knows how to build trust with customers and close the sale? We're looking for a Service Writer/Assistant Store Manager who thrives in a growing shop environment and takes pride in delivering an outstanding customer experience from the first phone call to the final invoice.

What You'll Do

Answer calls, schedule appointments, and manage daily customer flow

Build estimates and present repair recommendations and inspections clearly and confidently

Sell recommended services — turning estimates into approvals is your primary goal

Partner with the Store Manager to keep daily operations running smoothly

Ensure repairs are completed on time and customers leave satisfied

Maintain a clean, professional, and welcoming front-of-house environment; other duties as assigned

Step in to support store coverage during manager PTO/Off Days or as needed

What We're Looking For

Prior automotive service writing, service advising, or related sales experience preferred

Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure

Customer-first mindset with a proven ability to build trust and close

Ability to multitask in a growing environment without dropping the ball

Bilingual (English/Spanish) strongly preferred

Basic knowledge of automotive repairs and maintenance is a plus

Natural leaders take note — for the right candidate, this role is a path to Store Management

What We Offer

Competitive base pay plus bonus (after 90 days)

Health, dental, and vision benefits

401(k), ASE reimbursement, paid holidays and PTO

A path to advancement for those who demonstrate leadership and initiative

If you're ready to grow your career and earn bonuses for performance, apply now. This is your chance to make a real impact.