Shift Leader

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Must be 18 years of age or older to apply.

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Weekly paycheck

Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

Lead by example and support your team in delivering top-notch guest service

Keep operations running smoothly - prepping food, managing inventory, or handling cash

Train and coach crew members to be their best

Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards

Step in for the manager when needed, help make key decisions

What You Bring to the Table:

Previous experience in food service or retail (leadership experience is a plus!)

A positive attitude and strong communication skills

Ability to multitask and stay cool under pressure

Willingness to work flexible hours, including early mornings, weekends, and holidays

A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!

Provide excellent guest satisfaction, service speed, and product quality

Previous experience working in a cafe or quick service restaurant preferred

Show passion about results by setting compelling targets and delivering on commitments

Meet safety and sanitation standards

Anticipate and understand guests’ needs and exceed their expectations

Works well in a team environment